Terms and Conditions

Shipping & Delivery

Our studio located in Tel Aviv Israel- We ship worldwide!

All items are made to order, therefore, please allow 7-10 business days for production time to each item.

Your order will be shipped as soon as it's ready.

  •  Domestic shipping (ISRAEL) - You can choose between free post delivery (4-5 days added to production time) or door to door delivery for 50 NIS (will arrive a day after your order is ready).

  •  International Shipping - You can choose between standard delivery (40 NIS) or express delivery (120 NIS)

 

Privacy & Security

We do not keep records of credit cards used to pay on the website.

Our website is a secured site: all our customers' data is kept confidential and secure.

We use the standard protocol for electronic commerce (SSL) to encrypt data.

Returns & Replacements

If you wish to return or replace an item please contact us at Shellyassody@gmail.com or 972- 52- 2536049.

In order to return an item, or exchange it for another,  please send it to us or come with it to our studio along with the original invoice.

Please notice:

 

  • Items purchased on our website can be returned within 14 days in their original condition (new, unused, unwashed).

  • Special orders cannot be returned - an item that was not listed on the website and that was made to a special order.

  • We cannot allow return/exchange of an item that was used.

  • Sale items cannot be refunded.

  • Shipping costs cannot be rfended.

052-2536049

Tel- aviv, Israel

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© 2018 Shalla By Shelly Assody